Privacy Policy
At Efi & Co, we value your trust and handle your personal information with care, discretion, and respect. We may collect information such as your name, contact details, order information, design preferences, uploaded reference files, payment-related details, and limited website usage data when you browse our site, submit an enquiry, request a consultation, or place an order. Clear privacy policies should explain what information is collected, how it is collected, why it is used, and what choices users have.
We use this information to respond to enquiries, prepare quotations, fulfil orders, provide customer care, improve our website, prevent fraud, and send updates where permitted by law or where you have consented. We may share your information with trusted service providers such as hosting platforms, payment processors, logistics partners, analytics providers, and professional advisers where necessary to operate our business. Privacy best practices also recommend explaining third-party sharing, retention, and international transfers in a clear and accessible way.
We retain personal information only for as long as reasonably necessary and take appropriate steps to protect it. Depending on your location, you may have rights to access, correct, delete, or otherwise manage your personal information, and you may opt out of marketing communications at any time by contacting info@ecophiliaco.com. Privacy notices should remain easy to find, simple to understand, and regularly updated to reflect current practices.
Certificates
ECOPHILIA LIMITED
Office:
71-75, Shelton Street, Covent Garden,
London, London WC2H 9JQ, UK
ECOPHILIA COMPANY LIMITED
Workshop & Showroom:
7F 34 Hung To Road Geek Lok Industrial Building Kwun Tong Hong Kong
© 2026 Efi & Co. DPMS Category A Registrant (Registration No. A-B-24-07-07832)